Frequently Asked Questions
What is the return policy?
30 Day Money Back Guarantee
We stand behind the quality of our product and want you to feel confident in your purchase. If for any reason you are not completely satisfied, we offer a full refund within 30 days of your purchase date.
To request a refund, simply contact our customer support team within the 30 day period. Once your request is received and approved, we will process your refund promptly using your original method of payment.
Are any purchases final sale?
No, purchases are not final sale. We offer a 30 day money back guarantee. If you’re not completely satisfied with your purchase, you may request a refund within 30 days of the original purchase date.
When will I get my order?
Processing usually takes 5–9 business days as each order is prepared and fulfilled. Once shipped, delivery generally takes an additional 3–5 business days, depending on your location and the selected shipping method.
Where are your products manufactured?
Our products are manufactured both locally and globally and shipped in the US. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
How much does shipping cost?
Every order includes free shipping because premium hair care should come hassle free.